Shipping

Production & Dispatch

Every stringscape is strung by hand to order. Lead time is approximately [2–4 weeks] from payment confirmation to dispatch, and you'll receive a shipping confirmation email when your piece leaves the studio. [OWNER TO CONFIRM: lead time from payment to dispatch]

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address. [OWNER TO CONFIRM: actual shipping rates and carrier] We ship to [OWNER TO CONFIRM: list of regions/countries].

Delivery

Estimated delivery after dispatch is [X–Y business days] within your region. [OWNER TO CONFIRM: estimated delivery times post-dispatch]

Damaged Items

If your piece arrives damaged, please contact us within 48 hours with photos. We will arrange a replacement or refund.

Questions

For any shipping enquiries, contact us at [OWNER TO CONFIRM: contact email].